Dear Ashley,
We received your message regarding food poisoning. We're terribly sorry for what happened. We at Couches & Chicken want to ensure all customers are content with our high-quality food and professional customer service. We will evaluate our Greenville eatery for quality assurance and employee performance so this never happens again.
Did you keep a receipt, Ashley? If so, stop by sometime or send us a picture of it in response to this email. We will reimburse you. Again, we greatly apologize. We hope you give us another chance in the future.
Best wishes,
Brandon Soper, HR Department Manager
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